I've never seen anything like this place - Claims Representative Equifax Employee Review

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There truly are none that are significant enough to mention.

Cons

You're permitted to shout at and harass coworkers at the Hilliard office. I witnessed it happen all the time. There is also blatant racism. Do you know how insane that is? It felt like a demonic cult. You could just feel the negativity all throughout the 6th floor every single day. Whenever company executives would visit the Hilliard office to review, that's when management and those involved in this toxic cult would conceal their harassment of coworkers. When executives would then leave the Hilliard office, that's when the toxicity would continue. Every single department head was aware of it. They were all in on it. There ought to be an investigation of this office. Never seen anything like it.

Explore other reviews about Equifax

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth potential Tools for self improvement Focus on diversity and inclusion Vision of future for applications or roles Available programs for mental and physical well being Strive for greatness

Cons

At times management restructure has resulted in progression delays Some positions can have difficult work / life balance

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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