Toxic Leadership. Zero Transparency, No Regard for Employees - Anonymous employee Equifax Employee Review

The current President of the Workforce Solutions business unit is only focused on one side of the business. As a result, changes are being made with no regard to half of the employees. The first thing this president did when he took over was add several additional layers of management, so any hope of front line employees (account managers, sales, operations) having their voices heard is near impossible. Or worse, when they are heard, they're simply ignored. It's really a shame, because the new CEO seems great, but this company is so big the CEO doesn't have that much of an impact on the day to day...that comes down to the business president and his direct reports (SVPs). As if things weren't bad enough after the breach, upper management decided one month after the breach would be a good time to lay off half the account managers, leaving major accounts with no contact person for up to 6 months in some cases. Now us current account managers are left to clean up the mess. Sales plans, books of business, quota, and bonus plans are consistently delivered late and even change mid year sometimes, costing employees thousands of dollars. As a result, but not surprisingly, this year we half lost our best sales people across every sales team. This business unit is slowly crumbling from the inside out, and unfortunately by the time someone finally listens and does something about it at the top, it's going to be too late.