Great Place To Work!! - Customer Service Representative Equifax Employee Review

5.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Exceptional training program and everyone is very helpful, patient and very friendly. Everyone has been wonderful in making me feel like part of the Equifax Family and I really enjoy what I do and I have free reign to do my job how I like to without any constraints like time or unnecessary scripting. Overall, a great place to work!

Cons

I would prefer to work Saturdays with a day off during the week. Its hard to take care of certain things during work hours, I have not mentioned this to anyone but probably will eventually.

Explore other reviews about Equifax

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth potential Tools for self improvement Focus on diversity and inclusion Vision of future for applications or roles Available programs for mental and physical well being Strive for greatness

Cons

At times management restructure has resulted in progression delays Some positions can have difficult work / life balance

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There truly are none that are significant enough to mention.

Cons

You're permitted to shout at and harass coworkers at the Hilliard office. I witnessed it happen all the time. There is also blatant racism. Do you know how insane that is? It felt like a demonic cult. You could just feel the negativity all throughout the 6th floor every single day. Whenever company executives would visit the Hilliard office to review, that's when management and those involved in this toxic cult would conceal their harassment of coworkers. When executives would then leave the Hilliard office, that's when the toxicity would continue. Every single department head was aware of it. They were all in on it. There ought to be an investigation of this office. Never seen anything like it.

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