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Equipment & Controls

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Current State of ECI - Technician Equipment & Controls Employee Review

2.0
Aug 28, 2020
Recommend
CEO approval
Business Outlook

Pros

*Loved the customers. Love the work. Love the team. Would have loved to stay 20+ years for the team/customers alone.

Cons

*Seems that the customer focus is lost. Successful customer outcome 100% of the time doesn't necessarily mean a happy customer. Happy customer's call back. *Spend so much time spent looking at metrics and billable rate that the customers started locking up their wallets when you walked in the room. Yuck!

Explore other reviews about Equipment & Controls

5.0
Mar 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of great things happening at ECI - a growing organization with a people -focused culture.

Cons

Growing pains happen, but they do their best to acknowledge their people and make things right.

3.0
Mar 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. The team is good for the most part. Work/Life balance is good.

Cons

Pay is mediocre. Work is repetitive, not much too learn after awhile. Not much upward mobility. Project managers struggle to get things right. Upper management doesn’t care to hear what the workers have to say or think which leads to operations failures.

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