Administrative Assistant - Administrative Assistant Esri Employee Review

3.0
Feb 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, except amount of PPL is lower than most companies. Friendly and positive staff. Casual attire is okay when not meeting with clients. Great professional development training courses. Great hardware and software provided to all employees. Lots of opportunities for improving your technology skills. They use state of the art business software, such as Lync for videoconferencing.

Cons

Business development realigns frequently due to changes in the market. There is poor communication from the top when the organization realigns. This also means you have to be okay with your team and sometimes your manager constantly changing. Some managers do things last minute, which causes staff to have to scramble and work late to meet a deadline or prepare a presentation. Overtime is not easily approved for admins. Admins are expected to work from 8 to 5 and are not allowed to work from home. This is a pro as long as you can get your job done during regular business hours. If it is a busy time of year, the pressure is on the admin. Admins don't get paid when the office closes due to inclement weather because they cannot work from home. They can "get paid" if they use their PPL during closures. This matters more in the regional offices where it snows. Admins don't have good opportunities for job advancement. There is no flextime for admins, so if you need to leave early one day you can't make it up another day. Business software changes and you have to learn on the job, so you have to be the type of admin who can teach yourself new software.

Explore other reviews about Esri

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and very flexible working conditions

Cons

There are no negatives to this job

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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