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      Esri

      Engaged Employer

      Esri reviews

      Can be great - Anonymous employee Esri Employee Review

      3.0
      May 4, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Motivated teams who want customers to be successful Redlands is a great place to live with tons to do (don't let the haters convince you otherwise). Getting to work on meaningful projects UC GIS mothership Awesome Guest speakers Good healthcare

      Cons

      Pay - if you come in at a low salary it is difficult to make fair salary. When promoted, there is often no raise, or you remain well below what an outside hire would be paid. Technical Support has a weird culture where they hire you with the intention of you getting a job elsewhere in the company and then spend 2 years playing mind games, making people feel not good enough to move onto another job or blocking the way. Why not make support a great place to work always as its an incredibly valued part of the company.

      avatar
      Esri Response
      9y
      We agree - Redlands is a great community with lots to offer! Technical Support is a great place to grow your career at Esri, whether within the division or on another team. We will continue to work on how we can communicate opportunities and processes to support employees in their career development. Thanks for taking the time to provide your feedback.

      Explore other reviews about Esri

      5.0
      Jul 8, 2026
      Product engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love it here. Amazing culture

      Cons

      None I can think of.

      2.0
      May 12, 2026
      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Esri pays your health insurance. A few extra holidays that other companies may not offer.

      Cons

      -Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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