Great mission, old-school mentality, low pay - Coordinator Esri Employee Review

3.0
Jan 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Esri is one of them organizations that you want to love. It's got a great history and mission, and the owner/founder of the company really does lead with heart and a view towards the future. The health benefits are top notch, as well as the ability to bank hours. You can sail your way to retirement at this company, which to some is a blessing and to some, does not bring enough of a challenge.

Cons

Unless you negotiate at the time of the job offer, the amount of vacation time you get (8 days) is paltry compared to the competition out in corporate America these days. Additionally, while the company went remote during the pandemic, the drum beat of getting people back into the offices and in-person conferences is getting very loud. People that are successful working from home and prefer full-time remote work will more than likely have a long battle to fight in order to maintain 100% WFH, let alone hybrid work schedules. There is a very old-school mentality here, as outlined in other reviews on Glassdoor. Those calling the shots have a myopic view and unfortunately, I believe this will lead to more and more folks leaving to maintain their remote-work preferences at other employers. Culturally, I think there is a big divide between those working with clients to develop solutions and creative projects, versus those working in more behind-the-scenes operational/core functions. There is a great deal of talent leading those client-facing teams, but for internal functions, there seems to be a lot of long-tenured staff in managerial positions that don't keep up with technical acumen and training, as well as modern managerial methods. For example, there is no way to provide candid feedback during the performance review process on your direct manager, to your manager's manager, and there's no way to provide feedback to your peers, to do a full 360 degree performance review throughout your team, which leads to a lack of transparency into the performance of management. There are no "voice of the employee" surveys or anything of that sort to check the pulse of employee culture and to learn about opportunities to improve. Career growth is pretty stagnant at Esri. It is encouraged to seek new opportunities within the organization, but moving up a rank is hard due to a lack of business-related growth hiring (back to my point about the long-tenured middle-managers staying around in their roles all the way through retirement age, and then some). Salaries are low. Period. The only bonus-like item that Esri offers is the annual percentage of your pay that goes directly into your 401K account, so it's nice to receive that grant into your 401K but it's not money you can easily/cheaply tap into as a part of your annual salary. I don't need to harp on this point because most reviews mention it, but if you live in California in the Redlands area (or really anywhere in the country where Esri offices are) the cost of living is much higher these days than what salaries bring in to support.

Explore other reviews about Esri

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and very flexible working conditions

Cons

There are no negatives to this job

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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