Great product; great management; great atmosphere; medium pay. - Contract Specialist Esri Employee Review

4.0
Mar 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Most positions are hourly. That means you are paid for your hard work when you exceed a 40 hour work week. My management is awesome. The people I work with are great and we have a common goal of serving the customer. Esri is not cut throat. There is a cafe onsite. The campus is beautiful and modern. Redlands is a nice little city to live in; a great place to raise a family. Customers love ArcGIS! It's an amazing product, so Esri will be around for awhile.

Cons

Because the product sells itself and the job is only as stressful as you want it to be, some people take advantage of that. You will work with some of the best and brightest, but you will also run into mediocre workers. Don't let that discourage you. Just keep pushing forward and your work ethic will be recognized in time. Esri is slow to change, which can be good and bad. I listed it as a con because Esri tends to be too adverse to change.

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Esri Response
10y
We couldn't agree with you more that we work with the best and the brightest! Thanks for taking the time to leave your thoughtful review, and best of luck.

Explore other reviews about Esri

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive and encouraging team morale

Cons

Not much. Enjoyed my overall rxperience

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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