Telecom industry same as all telecom - Account Manager Estech Employee Review

3.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Established for over 30 years. Some very amazing people willing to help others.

Cons

A few bad apples and burnout happens fast.

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Estech Response
3y
Thank you for your review and your feedback. We appreciate that this employee recognized some of the great people that work here at ESI. We have been operating a successful business for over 35 years because of these amazing people. We take pride in the relationships our employees have formed and encourage them to help each other whenever possible. It is a shame that a "few bad apples" ruined what sounds like an otherwise positive experience. We take pride in the people we have here and we certainly try to identify individuals who may need a little extra skills or management training. We appreciate the feedback and we would encourage existing or future employees to speak out if their experiences are tainted by a manager or fellow employee.

Explore other reviews about Estech

5.0
May 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Great products, family type atmosphere, full telecom portfolio, 31 years in business, stabe, loyal dealer network.

Cons

Needs to a bit more marketing

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Estech Response
6y
Thank you for your review. We take pride in our long history in the industry as many of competitors have struggled to meet the demands of the Telecom space. You do not have to look far and deep to see the competitors that have disappeared over the past 31 years (Nortel, Toshiba, Executone, Comdial, Rolm, Tie, etc...). By my count there are at least 20 manufacturers that have come and gone or filed for bankruptcy. Over the past 31 years we have not spent a lot of money on marketing in the traditional sense. We work with a large network of experienced resellers and agents that are on the front lines doing the prospecting for new opportunities. We use our marketing $'s to try to support our partners efforts to succeed. As far as training goes. We do have internal discussions underway to improve our on boarding and training processes. Those processes start with proper documentation which is being updated as the business evolves. George
4.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong management and xo worker support, good pay and benefits

Cons

Not always being made aware of important changes

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