Leadership is poor - Senior Manager EverCommerce Employee Review

1.0
Oct 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Full-time remote, immediate marketing team is nice and a pleasure to work with.

Cons

Leadership is disorganized, indecisive, with no clear delegation which screws over executing teams and leaves a lack of unity and breeds distrust. So much fragmentation and inefficiency to get the simplest of tasks done. Unrealistic expectations with no support even when you advocate for yourself, which led to my team becoming a revolving door of marketers. Many things don't have a process, which EC will spin into you being able to grow, create, and standardize your own for the division. The reality is the process changes nearly every project due to competing interests and the current whim of leadership. Performance suffers due to an output over outcomes mentality. Many people, including myself, were burned out in a matter of months. You hope you work at a company that's supportive of and takes an active role in helping you get your work done as efficiently and as easily as possible, but the opposite proves to be true here.

Explore other reviews about EverCommerce

5.0
Jul 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very involved management without being micro managers. Management is very flexible in time off.

Cons

I can't think of any cons at this time.

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I work in the EverHealth division. Colleagues are friendly and quick to help. Diversity is a founding value--and for a guy not so much on that bandwagon (due to the political bent) I am astonished that this company walks their talk. Diversity of thought is protected and respected. I really admire this. Managers are communicative and and eager to help you succeed. There is a sense of ownership at all levels. This traces back to another founding value that everyone wins or loses together. It's the primary reason I pursued this company and they walk the talk here as well. Collaboration between all levels is fantastic. I've not encountered any "silos" among teams or groups which reflects well on both the leadership and the people.

Cons

Products need some help. But there's always a difference between the way a product looks through the lens of marketing vs customers. This is normal and expected. To be fair--the company is investing in the products and paying attention to customer feedback which is encouraging.

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EverCommerce Response
1w
Thank you for taking the time to share your experience at EverCommerce. We’re glad to hear you've found your colleagues and managers to be supportive and collaborative, and that our values and culture have had a positive impact on your experience. It's also great to know you've felt a strong sense of ownership and teamwork across the organization. We appreciate your thoughtful feedback regarding our products. We recognize the importance of delivering a great experience for our customers, and perspectives like yours are valuable as we continue to evaluate our offerings. Thank you again for taking the time to share your thoughts.
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