A Toxic Environment Disguised as 'Thrive in Change' - Anonymous employee EverCommerce Employee Review

1.0
Oct 17, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much anymore - used to be a very employee centric and customer first company, but it's beyond repair.

Cons

This company is a case study in how not to run a business. They've mastered the art of silent layoffs, masking them under the guise of performance issues and their laughable value of 'Thrive in Change'. The truth? Senior leadership is lying through their teeth, blaming hardworking employees to cover up their own failures. The lack of transparency is staggering and their unethical hiring practices are also potentially illegal. The company's core values are a joke. "Be kind"? Where's the kindness in axing people without cause or warning? "Customer-centric"? Their products are riddled with issues that are driving customers away and tanking profits. Meanwhile, the C-suite is completely out of touch with what's really happening on the ground. Overworked and underpaid, the employees in the trenches are the real victims here. If you’re not in the inner circle of the old boys/mean girls club, you’re on borrowed time. And all this is happening while they try to hide behind the smokescreen of "company transformation" just to hit numbers. The reality? Profits are down, customers are fleeing, and their once-promising stock is now worth less than toilet paper. The only positives? It’s remote-first, offers a wellness stipend, and has flexible time off. But don’t be fooled—those perks are just lipstick on a very ugly pig. Avoid this place unless you’re desperate.

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EverCommerce Response
1y
Thank you for taking the time to share your feedback about your experience. We review and consider all feedback from our current and former employees. We are concerned about the issues you have raised and take them seriously. Our goal is to create a positive and inclusive work environment where all employees can thrive in a supported environment. It's clear from you review that you feel we have fallen short here and we'd like the opportunity to discuss this with you in more detail. We encourage you to reach out to a member of the People Team at peopleteam@evercommerce.com to discuss this matter further. We appreciate your contributions during your time with us and wish you all the best in your future endeavors.

Explore other reviews about EverCommerce

5.0
Jul 6, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great people and work culture. Good work life balance

Cons

Everyone is in different time zones but you get used to it

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EverCommerce Response
6d
Thank you for taking the time to share your experience as a contractor at EverCommerce. We’re glad to hear you enjoyed working with our people, appreciated the company culture, and found a healthy work-life balance. We appreciate your feedback regarding collaboration across time zones and are happy to hear it became manageable over time. Thank you again for sharing your experience.
4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I work in the EverHealth division. Colleagues are friendly and quick to help. Diversity is a founding value--and for a guy not so much on that bandwagon (due to the political bent) I am astonished that this company walks their talk. Diversity of thought is protected and respected. I really admire this. Managers are communicative and and eager to help you succeed. There is a sense of ownership at all levels. This traces back to another founding value that everyone wins or loses together. It's the primary reason I pursued this company and they walk the talk here as well. Collaboration between all levels is fantastic. I've not encountered any "silos" among teams or groups which reflects well on both the leadership and the people.

Cons

Products need some help. But there's always a difference between the way a product looks through the lens of marketing vs customers. This is normal and expected. To be fair--the company is investing in the products and paying attention to customer feedback which is encouraging.

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EverCommerce Response
6d
Thank you for taking the time to share your experience at EverCommerce. We’re glad to hear you've found your colleagues and managers to be supportive and collaborative, and that our values and culture have had a positive impact on your experience. It's also great to know you've felt a strong sense of ownership and teamwork across the organization. We appreciate your thoughtful feedback regarding our products. We recognize the importance of delivering a great experience for our customers, and perspectives like yours are valuable as we continue to evaluate our offerings. Thank you again for taking the time to share your thoughts.
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