Good - until you hit the ceiling - Administrative Assistant EvergreenHealth Employee Review

2.0
Jun 8, 2021
Recommend
CEO approval
Business Outlook

Pros

I have had a positive experience in almost all of the teams I have helped to support and have found it fairly easy to move up the ladder from starting out in healthcare as an appointment scheduler to an administrative assistant. A lot of the people within EvergreenHealth are supportive and kind and want to see you succeed.

Cons

Since I have been an administrative assistant, a position I have held at EvergreenHealth for 5 years, I have applied to other jobs within the organization to further my career in healthcare, and have remained stuck in the administrative assistant role. It seems no matter how many times I interview, for even an administrative coordinator position (not shooting for the stars), I can't move further than where I'm at currently. The other issue I have is that EvergreenHealth pays less money to their employees than other healthcare organizations in the area for the same positions (anywhere from $2-$5 less an hour, depending on the position) and they only give raises based on cost of living, not based on how hard you work or if you've met your yearly goals. I would rather not get a raise every year, but feel like I deserved it when I did get one and have it be substantial. Not these insulting 10 cents every year that they give for "inflation". News flash EvergreenHealth, inflation rises by at least 3% every year! Last, but not least, my latest job here has had a BAD case of job creep. Since getting the position I have had more and more projects and tasks added onto my plate without alleviation from the ones I had to do already and without getting compensated for all of my extra work. If you do decide to work here, which it isn't a terrible place to work, just be sure to keep your wits about you and make sure you stop people from adding too much onto your plate. One of their favorite things to say is "How can we be more L.E.A.N.?"

Explore other reviews about EvergreenHealth

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tons of benefits. Work life balance.

Cons

The hierarchy does not make sense.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is decent in that they give you as much time as you need to get comfortable on the phones, helping patients is rewarding.

Cons

Lack of clear protocols in place for certain patient/scheduling situations, leading to confusion. Management is more concerned with numbers than the patient experience. Patients complain about the phone systems and PSRs relay the messages to management, however changes are never made. PSRs sit in a loud, crammed environment with TEENY cubicles, so it's very claustrophobic. Work environment can lead to stress. Pay is not enough to make it worth it.

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