Overworked, Under-appreciated - Medical Coder EvergreenHealth Employee Review

1.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

They take a chance on new coders.

Cons

Micromanagement is a way of life for the department. The "culture" of the organization is: Unless you are in direct patient care, you are worthless. Expect to be "thrown under the bus" at the drop of a hat by management. They bend over backwards to make providers happy, even using questionable reimbursement policies when a surgeon throws a temper tantrum. HR will act as if they care, but in the end, they are there only to protect leadership, and leadership is there to protect the bottom line. Expect to work "optional" massive over time, and to have your PTO denied. Or approved, but you'll be expected to take along a personal laptop and clock in at least some of the time. Productivity standards are vague, but you will be put on probation for not meeting them. Training is next to nothing, yet you will get in trouble for not knowing the workflows well enough.

Explore other reviews about EvergreenHealth

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tons of benefits. Work life balance.

Cons

The hierarchy does not make sense.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is decent in that they give you as much time as you need to get comfortable on the phones, helping patients is rewarding.

Cons

Lack of clear protocols in place for certain patient/scheduling situations, leading to confusion. Management is more concerned with numbers than the patient experience. Patients complain about the phone systems and PSRs relay the messages to management, however changes are never made. PSRs sit in a loud, crammed environment with TEENY cubicles, so it's very claustrophobic. Work environment can lead to stress. Pay is not enough to make it worth it.

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