Great place to work - Customer Care Representative Everly Health Employee Review

4.0
Nov 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Everlywell is a wonderful company that I feel really cares about its employees and customers. Even though most of us were hired as remote workers during the pandemic, I feel like they have done a great job of fostering a sense of belonging and culture.

Cons

Working from home sometimes proves difficult to have an ideal work-life balance. Especially in the Care department when working on holidays is often mandatory.

Explore other reviews about Everly Health

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive, forward facing management and leadership. They are truly involved in the process. This is a fast moving environment, where you are given the chance to expose yourself to new roles and duties every day. Hard work and dedication are noticed here, with annual compensation reviews. What you put into this environment, you will get out of it. Benefits are truly game changing. Many medical milestones in my life here, and I have never had to worry about the bill at the end of the day. This is something I can't say for many other employers at which I've worked.

Cons

I am content here. I can't think of any.

1.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Not that i can think of.

Cons

Compensation remains low relative to workload and has not been adjusted despite ongoing feedback from employees. Workload did not align with staffing levels, leading to overstaffing and periods of inefficiency. The role operates in a highly transactional manner, where employees are treated as interchangeable resources rather than long-term contributors. Management communication lacked transparency, and feedback was not communicated directly to employees. There was no structured training process, limiting the ability to understand expectations or improve performance. Employment stability is limited, with sudden terminations occurring without prior notice when workload decreases.

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