1.0
Jan 13, 2026
Former employee, more than 1 year
Knoxville, TN
Recommend
CEO approval
Business Outlook
Pros
Exposure to multiple EMRs. Straightforward HCC coding workflows. Some supportive peers.
Cons
Communication around expectations and workflow changes was often unclear, which made it difficult to perform confidently. Training and educational support were inconsistent, leaving employees to self‑navigate complex processes. Growth opportunities and advancement pathways were not well defined. Leadership style in my department leaned toward micromanagement, which contributed to stress and low morale. I observed inconsistent treatment across team members, which affected trust and cohesion. I also encountered situations that raised concerns about professionalism and adherence to standard policies.