So far So good - Customer Support Evolution Employee Review

supportive team, clear vision, great working environment

wish there were more great people to hire!

Supportive coworkers…interesting line of work. Okay salary, overtime guaranteed if needed.

Very strict, can be exhausting especially overnights. At times could deal with changes and break pushbacks mid shift. Feels like nothing is really planned ahead of time and is done on a whim. Prone to being understaffed overnight and leads to burnout quickly especially during holidays. Strict when it comes to your mistakes, but not their own, for example I was relieved 15 minutes into a 30 minute break, and informed there wasn’t anything they could do about it nor could I get my full 30 at that time and was expected to come back after 15 minutes passed and wait for my next break, yet when I arrived 5 minutes late from a break for the bathroom, I was written up. Disorganized. Don’t recommend overnight unless it’s your cup of tea.