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Exago

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Exago reviews

A company who listens - Customer Service Manager (CSM) Exago Employee Review

5.0
May 4, 2021
Customer service manager (csm)
Recommend
CEO approval
Business Outlook

Pros

-Incredible coworkers: all of them are innovative, quick-thinking, welcoming, optimistic, kind, and fun -Management is capable of receiving constructive criticism and making change -The product actually works extremely well, and is under constant improvement driven by direct feedback from customers - it's easy to feel like you're truly helping people and allowing their needs to be listened to and met

Cons

-Not every department is as well managed as others, and it's pretty obvious -Client facing departments are never not busy, there will always be a few clients that don't respect the team or our working hours (though the majority is great)

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Exago Response
5y
Thank you for your review as well as actionable feedback. As we continue to grow we are looking at and currently implementing various training programs as well as certifications at different levels of the organization. Mark

Explore other reviews about Exago

5.0
Jan 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities for growth Great culture

Cons

Small company problems, wearing too many hats

4.0
Jul 11, 2025
Sales & marketing manager
Recommend
CEO approval
Business Outlook

Pros

High tech vibe, hit home runs, have fun. Good people.

Cons

None. Small company feel so might be a jolt if you’re coming from a big corporation.

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