If you searched pain and misery in the dictionary, you'd find Premex. - Case Handler ExamWorks Employee Review

1.0
Jan 2, 2020
Recommend
CEO approval
Business Outlook

Pros

There are three. Absolutely diddly zilch.

Cons

Right, first things first, the management (or most of) is an obscene joke. I would rather have Stevie Wonder fact-check my work as opposed to the QA team, shoddy to say the least. GDPR breaches flying out left-right and centre yet you will get penalised for missing a full stop in an e-mail after a painful day of doing 200%+ of your KPI with no errors. They don't recognise achievements, but knock you down for the slightest thing. Management would sooner rather throw you into oncoming traffic if it saved their back. If you go to them with any incredibly personal issues and struggles, they will chat about it with all their love interests and peers in the company (yes, there are plenty of the former) over a budweiser and a line of cocaine at the weekend. False promises are more of a regular occurrence than the pretentious same 3 radio songs blasted over the radio. Honestly, I would rather inject battery acid into my eyes then sit in that office for a further 5 minutes. They encourage you to suggest new ideas for the company. They missell it in a sense that you will be rewarded for the same. What a load of nonsense. The management you pass the ideas to will steal the idea for their own climbing up the carcasses that sit at the top of the ivory tower. Appraisals are a sick joke. People will go above and beyond all year round, but when it comes to seeing if you have achieved or over-achieved, you will be knocked down for something minor and pathetic you did in January like spending an extra two minutes in the toilet crying whilst recovering from sewage that flows out of the coffee machine. These directly affected your bonuses. Which only 2 or 3 people got at best in the entire company. Yes, that’s right. 10 minutes in an 8 hour day that you have to use the toilet. Heaven forbid you go over this. If you are a woman on her period, you better brace yourselves. You’re in for a bumpy ride filled with personal discussions. Not to mention, these same toilets have had some comedic moments. This includes, but not limited to: A persons faeces lay dormant in a bin next to the toilet they blocked with toilet paper, as if they scooped it out with their bare hands like a wild animal. Blood on the floor, next to used tampons. Feacal matter is a constant painful reminder of the occupational standards at Premex. Honestly, I considered wearing swimming shorts as I entered the toilets daily to be greeted by pools of urine. Sick pay? Nope. Forget about it. You get crushed for a single days ill. Managers can go weeks at a time whilst being ‘ill’ but truth be told, recovering from a weekend of gossip and binging as stated above. Banter? People can joke about the darkest things if you are in the clique, however, if you even thought about joining in, even slightly, you would be reprimanded and fed to the lions by the same managers that are part of the clique. You HAVE to be logged on long before your start time ready to start. Anyone with a basic knowledge of employment law is aware that to be on time for work, you just have to be in work doing work-related tasks, which includes turning on your computer and logging on. If a company wishes you to be there ready to work at a certain time, then they should be paying you for the time to do so. They have no problems in forcing you to stay behind either to make their lives easier by completing a job that they have been assigned to do. Although this may be seen as a joke, but I am deadly serious, I would rather go for a beard trim at Sweeney Todds and get my hair cut simultaneously by Freddy Krueger then enter those doors again. Every day at Premex was finalised by crying myself to sleep, ready for the next day.

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5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible job and amazing staff. It’s completely different and great for clinical staff who desperately need a change from the toxic bedside life.

Cons

Low pay than expected but it’s workable.

3.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team leadership Decent pay

Cons

So much mandatory overtime. Hardly given a complete weekend off. There is hardly time to rest and recharge.

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