Company is headed in the wrong direction - Anonymous employee Exelon Employee Review

1.0
Nov 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job that pays Coworkers are nice

Cons

- Recent RTO "clarifications" basically put the nail on the coffin in terms of the whole RTO debacle. It basically turned what was a flexible hybrid schedule into a controlling environment with forced days in office (rather than pick your days) and constant camera on surveillance - Leadership is heavily out of touch; CEO is going heavily against the grain in terms of employee satisfaction - Employees have voiced dissatisfaction regarding RTO and they double down and worsen their rules to make them stricter rather than relaxing them a little - Lies from leadership saying that RTO is all for "collaboration" when teams are spread out between different offices anyway - Huge double standard in allowing telecommuters but mandating RTO for employees in the area On another, separate note, procedures are not clearly defined. When you need to do something you have to jump through many hoops to find who can assist you in the process to do what you need to do Management is sometimes unresponsive - though they are very burdened with meetings so that's somewhat understandable You have to figure out a lot of things on your own as guidance from management or even kther coworkers at times is unavailable

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Exelon Response
5mo
Thank you for sharing your honest feedback. We appreciate learning about your experience. We’d like to clarify that our hybrid work model of reporting to an office from Tuesday to Thursday and working remotely on Monday and Friday was implemented in February 2024 and we have recommitted to following that model. Our spirit of collaboration, drive for continuous improvement and innovation is an essential part of our company culture and this model allows us to continue to operate at the highest level. If there is any confusion around our continued hybrid working schedule, please reach out to your human resources contact

Explore other reviews about Exelon

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Lots of smart people to learn from. 2. People are willing to teach/mentor/support you in your job. 3) Easy to move around and learn different parts of the company.

Cons

Training can be more organized and detailed Too much corporate speak

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Exelon Response
2w
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value. We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner. Thanks again for your feedback—it really helps us get better!
3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared to other companies… Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase. Everyone has access to copilot There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,

Cons

The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything. Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response. Compensation was lower than the market by a significant margin.

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Exelon Response
1w
Thank you for your positive comments regarding communication, AI access, and benefits. We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.
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