New Hire - Anonymous employee Exelon Employee Review
4.0
Apr 13, 2016
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Exelon Offers Great Pay & Benefits, and above all a very welcoming work environment where challenges keep the day to day job interesting, but not overwhelming as people are always willing to help. Expectations are high but not unachievable.
Cons
It is not always easy to manage work life and home life compared to most careers, but nonetheless it is certainly achievable if you stay ahead and organized.
Exelon Response
10y
Thank you for your comment! It is great to hear that you have experienced such a positive environment upon entering into your new role! Thanks again for your post!
1. Lots of smart people to learn from.
2. People are willing to teach/mentor/support you in your job.
3) Easy to move around and learn different parts of the company.
Cons
Training can be more organized and detailed
Too much corporate speak
Exelon Response
1mo
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value.
We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner.
Thanks again for your feedback—it really helps us get better!
Compared to other companies…
Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase.
Everyone has access to copilot
There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,
Cons
The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything.
Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response.
Compensation was lower than the market by a significant margin.
Exelon Response
3w
Thank you for your positive comments regarding communication, AI access, and benefits.
We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.