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      Exelon

      Engaged Employer

      Exelon reviews

      HR is clueless upper management inept - Systems Operator Exelon Employee Review

      2.0
      Oct 10, 2017
      Systems operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits until they are changed

      Cons

      HR refuses to listen to reason and facts completely clueless. Upper management hold everyone else to a higher standard but does very little to fix problems.. will yes you to death... off cycle raises do not happen period .....will promote without a raise as well ... beware they will not make you whole... this is why they are having a serious problem with retention in their operations center.....many employees are leaving and looking to leave .....they are replacing them with less than qualified workers ... no concern for loss of job knowledge even when other departments have voiced concerns regarding this as well.

      avatar
      Exelon Response
      8y
      We appreciate your passion for the work that Exelon does and willingness to support the advancement and welfare of your fellow employees. The development of our employees is a key focus of the business from Leadership to HR and Compensation we align our processes and strategies to reward the efforts of all the individuals that makes Exelon successful. Employee retention is critical to not only our continued success but to our culture as a company. Our driven and committed workforce helps power millions of lives across the United States and that is no small task so we take feedback like this very seriously, if you feel there are lapses in leadership or policy management please reach out to our corporate team at CorporateTalentAcquisition@exeloncorp.com with details so we can engage the proper parties to address.

      Explore other reviews about Exelon

      5.0
      May 6, 2026
      General engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Lots of smart people to learn from. 2. People are willing to teach/mentor/support you in your job. 3) Easy to move around and learn different parts of the company.

      Cons

      Training can be more organized and detailed Too much corporate speak

      avatar
      Exelon Response
      1mo
      Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value. We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner. Thanks again for your feedback—it really helps us get better!
      3.0
      May 27, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compared to other companies… Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase. Everyone has access to copilot There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,

      Cons

      The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything. Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response. Compensation was lower than the market by a significant margin.

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      Exelon Response
      3w
      Thank you for your positive comments regarding communication, AI access, and benefits. We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.
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