High pay, but poor equality - IT Technical Analyst Exelon Employee Review

2.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

High pay, good insurance, culture at my location is very welcoming.

Cons

Hiring/Advancement is highly dependent on gender and race. Blatantly so. New employee retirement package is far from competitive Constant re-organizations Poor work life balance, unpaid duty and required constant availability, no cell stippend

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Exelon Response
7y
"Thank you for sharing this feedback. We value your input and would like to understand more so that we can work to ensure that Exelon is a great workplace for all of our employees. We adhere to a strict policy of nondiscrimination in all of our employment policies and practices and we are committed to providing equal employment opportunities; if this has not been your experience we highly encourage you to contact the 24 Hour Ethics hotline or your own HR representative to discuss your concerns so that we may have a chance to address them. On a separate note, Exelon's BYOD program offers personal mobile plan stipends to eligible approved employees based on the mobile functionality required for their jobs - you can find more information by searching ""BYOD"" on the Intranet!"

Explore other reviews about Exelon

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Lots of smart people to learn from. 2. People are willing to teach/mentor/support you in your job. 3) Easy to move around and learn different parts of the company.

Cons

Training can be more organized and detailed Too much corporate speak

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Exelon Response
1mo
Thanks for sharing your experience and for being part of the team! We’re glad to hear you’ve found supportive colleagues and opportunities to learn and grow—that’s something we really value. We also appreciate your feedback on training and communication. There's always room for improvement and we encourage you to share your feedback with your manager, training team, and/or your department's HR partner. Thanks again for your feedback—it really helps us get better!
3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Compared to other companies… Exec leadership is good at change management communications. They make it obvious what they’re planning to do next as external pressures increase. Everyone has access to copilot There are a ton of benefits (but they’re confusing and disorganized). Parking rebate, education reimbursement program,

Cons

The worst tech organization I’ve ever worked with. Technology is extremely outdated and the people aren’t helpful. They’ll close your ticket without ever contacting you and you’re left spending hours going in circles. This makes their onboarding VERY difficult for new employees who can’t find anything. Customer service roles are very very unhelpful. For example- credit card group sent the job aid in response to a question, I shared with them the exact areas where the job aid links were broken and incomplete and got no response. Compensation was lower than the market by a significant margin.

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Exelon Response
3w
Thank you for your positive comments regarding communication, AI access, and benefits. We recognize that reliable technology and responsive tech support are both critical to a positive employee experience —especially during onboarding. It’s concerning to hear that you encountered difficulty getting assistance and unresolved tickets. That’s not the experience we aim to provide, and your feedback highlights areas where we clearly need to improve.
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