its ok - Customer Service Representative (CSR) Exeter Finance Employee Review

3.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

remote, some of the managers are easy to get along with

Cons

not truly able to grow in the company

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Exeter Finance Response
7mo
Thank you for taking the time to share your thoughts. It's great to hear you've enjoyed positive relationships with some of our managers and found value in the flexibility of remote work. We know how vital growth and development are, and your feedback helps us as we continue to focus on creating more opportunities for our employees to learn, advance and thrive. If you have specific suggestions or ideas, please don't hesitate to let us know. Wishing you all the best on your journey ahead.

Explore other reviews about Exeter Finance

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
3w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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