Sr. Collection Specialist - Senior Collections Specialist Exeter Finance Employee Review

4.0
Oct 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Our job functions were clear and exciting when I began working for the company. We were given a list of expectations at the beginning of each month, and we worked as a team to exceed the expectations. It was a team orientated and goal driven environment that allowed for a sense of cohesive production within the company.

Cons

No direction. The expectations were changed weekly, never allowing for anyone to truly understand their job expectations. Management had no idea what was going on, corporate seemed to be trying everything to boost productivity, ever rwminding us that we were expendable.

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Exeter Finance Response
7y
Thank you for taking the time to comment. It is only through feedback such as yours that we are able create better experiences for our employees. If you would like to continue the conversation on how we can improve your work experience, please feel free to contact me at: JoinUs@Exeterfinance.com

Explore other reviews about Exeter Finance

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
1mo
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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