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      Exeter Finance

      Engaged Employer

      Exeter Finance reviews

      GET IT TOGETHER - Loss Mitigation Specialist Exeter Finance Employee Review

      2.0
      Jun 20, 2023
      Loss mitigation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      30 minute breaks , & 1 hour lunch. Good pay after you’ve been there after 2 years.

      Cons

      I truly loved this company. Have been here going on 3 years now. It has done nothing but go down hill. The department I work in now is a HOT MESS!! Managers barley respond when you need help. They take meetings and pull every manager off phones where agents go 1 hour plus with NO HELP. If you go over break for any reason even if you have internet issuesWITH PROOF you still have to put PTO in even showing proof they just won’t write you up but they do not pay you for that even though YOU ARE REQUIRED TO WORK AT HOME. Going into the job it was not to be fully remote and now you have NO CHOICE BUT TO BE REMOTE. They do not have any mental health for employees but give a mental health line for customers?? WHAT ABOUT YOUR AGENTS? YOURE AGENTS KEEP YOU IN BUSINESS. Remember that. We do surveys but a manager can still talk about it with the team even if it’s bad stuff about the manager.

      avatar
      Exeter Finance Response
      3y
      Thank you for providing such detailed feedback. We aim to provide employees with the tools they need to maintain a healthy work-life balance. We encourage any employee who is struggling with stress or mental health to utilize our extensive mental health resources. One option is our Employee Assistance Program, which is available 24/7/365. Although our Operations roles are considered remote, we welcome any employee to speak to their manager if coming into the corporate office is better suited for their needs. We’re grateful for your dedication to your role, your team and to the company, and we encourage you to reach out to your HR Business Partner through email to address any outstanding concerns.

      Explore other reviews about Exeter Finance

      5.0
      May 27, 2026
      Funding analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low turnover. Management is great. PTO time.

      Cons

      Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

      avatar
      Exeter Finance Response
      1mo
      Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
      3.0
      Jun 10, 2026
      Impound specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home The ability to work independently Ability to grow within the company

      Cons

      Workload sometimes was not evenly dispersed System issues causing delays with completing the job

      avatar
      Exeter Finance Response
      1mo
      It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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