Horrible Upper management - Collections Specialist Exeter Finance Employee Review

1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is not bad

Cons

Upper management is horrible and discriminates

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Exeter Finance Response
2y
This is never the experience we want for any of our employees. We constantly strive to ensure that our employees are treated equally and with respect, and we take your feedback very seriously. We are committed to serving employees through efforts such as Diversity, Equity and Inclusion programs, internal mobility initiatives, development offerings and multiple channels to share feedback with leaders. We urge employees to report concerns regarding bias so that we can investigate and take appropriate action. If you are comfortable sharing more about this, please contact your HR Business Partner at HRBPTeam@exeterfinance.com so we can learn more. We’re grateful for your dedication to your role, your team and to the company.

Explore other reviews about Exeter Finance

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
1mo
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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