Good job for a little while - Buyer Exeter Finance Employee Review

2.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Company treated us well when we were there…mostly. Good benefits, bonuses, and training. Lots of free food. But I was never quite comfortable with how they would just march onto the call center floor with security and escort employees off the property, with no warning, to terminate them. So it should be no surprise that they laid off their entire call center… over three hundred employees, during Covid. Then they took the government bail out money and saved themselves. Even my boss was laid off. The head of the call center. Don’t trust companies like this who only look out for themselves! Laying off the entire operations center was such a knee-jerk reaction. They must be way over leveraged to have made such a hasty decision. Don’t get too comfortable with this employer. They are not to be trusted.

Cons

See above. It’s all there.

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Exeter Finance Response
2y
Exeter certainly strives to maintain an excellent employee culture along with very good benefits, competitive pay and bonuses as you confirmed. The closing of our Utah call center was a very unfortunate outcome of a global pandemic the likes of which had not been seen in modern times. Employees who were affected by this event were treated with compassion, dignity and respect, some which relocated to our office in Texas, and others who were re-hired as remote employees without loss of tenure.

Explore other reviews about Exeter Finance

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
4w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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