Micromanage and Underpaid - Reinstatement Specialist Exeter Finance Employee Review

1.0
Sep 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The bonuses, engagement activities & great IT department.

Cons

Underpaid, they show favoritism, everything is a lateral move, the workload is entirely too much for the hourly pay. They promote externally before they promote within. The management is horrible and they pick at certain things just too keep you in the same position. Work ethics don’t matter to this company they literally want you too kiss their behind to grow with the company. There’s no way somebody that has been there over 5 years should be in the same role. They don’t care about mental health when someone passes away. You have to show an obituary, a death certificate, a letter from the funeral home and show proof that you’re related to the your family member. The micromanaging is outrageous. You have to share your screen, anybody can just hop in on your phone call, the track your mouse, they grade way too many phone calls a month, they have a high turnover rate bc they treat the employees like crap and don’t care about development and growth. There’s no way we have to go through loop holes just to grow at company all because they put people in management positions who don’t know anything.

Explore other reviews about Exeter Finance

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
4w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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