Servicing Manager - Collections - Servicing Manager Collections Exeter Finance Employee Review

5.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement. You have the ability to influence process improvements and procedure updates at all levels. The company works exceptionally hard to make sure their staff is motivated and engaged. Exceptional collections VP. PTO allowances are well beyond industry standard. Very good health insurance at a fraction of the cost of many call centers. Company contribution to HSA. Rapidly growing company that still has a small company feel.

Cons

Young company striving to improve constantly which means change is necessary and common High turnover rate. Evaluate bonus structure to ensure it is competitive with like companies.

Explore other reviews about Exeter Finance

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
3w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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