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      Exeter Finance

      Engaged Employer

      Exeter Finance reviews

      Overall okay - Customer Service Representative Exeter Finance Employee Review

      4.0
      Jun 2, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The bonuses every two weeks from performance if you do well - My team! they were always helpful and very sweet - opportunity to move up every 6 months! they will work with you if you want to shadow someone from another department and have dedicated paid hours devoted to your training!

      Cons

      - occasional system wide issues that would interrupt the day - first week on the floor is rough until you memorize the main questions you need/codes and how to handle customers.

      avatar
      Exeter Finance Response
      1y
      Thank you for sharing your experience with us! Hearing about your positive experience with performance bonuses is fantastic, and it's great to know your team was supportive and kind. We are delighted that you found the opportunities for career growth and the dedicated training time beneficial. Although you faced occasional system-wide issues and the initial week on the floor was challenging, we appreciate your perseverance and adaptability. We are committed to continually improving and value your feedback. Thank you for being a part of our team!

      Explore other reviews about Exeter Finance

      5.0
      May 27, 2026
      Funding analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low turnover. Management is great. PTO time.

      Cons

      Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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      Exeter Finance Response
      1mo
      Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
      3.0
      Jun 10, 2026
      Impound specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home The ability to work independently Ability to grow within the company

      Cons

      Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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      Exeter Finance Response
      3w
      It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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