Disgraceful management, completely lacking in transparency and comms skills - Intelligence Specialist Exlog Global Employee Review

We’re sorry to hear you were unhappy with your employment. To elaborate on some of your points/complaints: • Compensation is contractually dictated by the client. It is competitive for the position and geographic location. You were aware of the compensation and benefits when you accepted the position. • We were able to work with the client to implement pay raises based on performance and time/experience in the position. You benefitted from our engagement and the client’s generosity. • The client has authorized, and we have paid, bonuses every year. • Our medical benefits are competitive for the industry/position. We offer a 401K and have begun matching this year. We were unable to offer matching last year given the impact of COVID; however, we did not dismiss or furlough a single employee. • Although “upper management” is “geographically distant”, we are in almost daily contact with the site managers and weekly contact with the client. Additionally, we visit the site and employees two or three times a year. The site managers are exceptionally qualified and capable – it is their responsibility to communicate with their employees and address their concerns. If the concern requires “upper management’s” involvement, it is immediately addressed. The fact is, we have a much higher employee satisfaction rate and a significantly lower turnover rate than the industry average, which unfortunate does not appear to reflect your experience.