Extremely risky place to work - IT Director Expedia Group Employee Review

1.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Other teams seemed to do very well under leadership in Expedia Brand and Hotel Brand.

Cons

IT organization has no history of succesful leadership for the past 10 years with the exception of the End User division. Core infrastructure teams in Network, Database, Systems, Data Center are torn apart and the blame timeline exists throughout the conversations. There is significant amount of lies and untruths that are allowed to be represented in public settings without the support of leaders. This occurs all the way up to the nearly highest aspects of the organization. I was told within 1 week of arriving that I should "Watch my back!" by both internal and vendors alike. Having come from out of town I didn't know about the reputation of this business.

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2.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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