Too many changes; too many lay offs; no middle management leadership - Anonymous employee Expedia Group Employee Review

2.0
Jan 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good healthcare benefits. Good treatment/severance package when departments are closed/relocated.

Cons

Poor corporate communication. Many department closures/relocations which causes fear of job loss. No goal setting for departments, no clear vision communicated to employees. Immediate supervisors didn't receive support from middle management. Raised performance metrics arbitrarily; no performance bonuses offered. Very "political", clique mentality; if you were "in" with certain management people then you could do no wrong. Executives with no knowledge of a front line job would make decisions that affected our ability to serve our customers. We had no input in the process. Expedia corporate gave the impression that Expedia was "too big to fail" and didn't respond to vendor concerns, issues in a timely manner.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance lots of pto

Cons

limited room for growth in the company

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits! Quality, affordable medical insurance, 401k, wellness reimbursement, travel reimbursement, plenty of PTO, etc. They have fresh food cooked daily for breakfast and lunch, available for purchase. They also have free food, such as yogurt cups, cheese sticks, and shelf-stable fruits available to all employees. The benefits keep many of us here. I will say, have had two supervisors so far, and they’ve each been great. Very understanding, yet motivating. I haven’t yet met a supervisor who didn’t value their supervisees.

Cons

The main digital platforms we use do not function efficiently, which makes a noticeable impact on our work. On a perfect day, you’ll still spend 8-12 minutes per hour waiting on load screens, but we have experienced days in which the sites were down for about 6 hours within an 8 hour day. I feel that our quarterly goals are not constructed with this in mind. Another major con is—like many places now—job security is an issue. AI is taking over the job of many employees, and while we’re told to embrace it, it’s difficult to do so when you could walk in any day and be told to pack your things.

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