Mixed reviews. - Director Experian Employee Review

3.0
Jun 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Senior leadership mostly smart and credible, but Don Robert has never run anything this large, everything he does is for the first time and it has been that way for years. With the death of CFO Paul Brooks, the thought leadership and mangement of the company is weakened. Senior HR leader stayed in place, retired on the job, seemed to lack the will to change anything. Global HR leader good at managing up, that's about it. Chris Callero likeable, intuitive, smart, but not well educated or sophisticated in ways a global COO typically is. Fast pace environment is stimulating. Work environment is flexible, accomodating lifestyles.

Cons

Dated technology. Poor tools. Lower pay than market, often... "Know it, and don't care." Little/no opportunity for movement, except in pockets (finance dept does it well). Despite knowing movement develops people, EXPN doesn't do it, and not much promotion from within. Not thoughtful about senior leader selection, e.g. Dorival. No clear value proposition for employees. Writing it for years now, nothing of particular distinction. Strategy unclear. Employees always talk about it in global people survey.

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5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
6d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
6d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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