EDQ department - without a vision - Software Developer Experian Employee Review

2.0
May 6, 2019
Recommend
CEO approval
Business Outlook

Pros

EDQ Experian Marketing Services used to be managed by a very visionary HOD who valued talent and focus on growing the site. Many talented and quality software engineers are in the team. There are a lot to learn from the people and also the projects which runs on SaaS platform.

Cons

Super slow and little increment Lack of team dynamics and people mostly work in silo Not much innovation Lack of culture and identity

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Experian Response
6y
Thank you for leaving your feedback. We are very proud of the talent we have within our EDQ Department, and we are glad you received mentorship and support from this team! We prioritize creating a culture where our employees feel comfortable bringing their whole selves to work every day and collaborate which we believe is a key to innovation. We will continue to implement this standard and evolve as an organization. Thank you for your feedback we are always looking for ways to improve our employees’ experiences. -Employee Engagement Director

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
2w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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