Great place to work and has gotten better... - Marketing Director Experian Employee Review

5.0
Jan 27, 2020
Recommend
CEO approval
Business Outlook

Pros

A lot of good people. Respect for work/life balance. Company has a bright future. There's a genuine focus from upper management on making Experian a better place to work.

Cons

The company is still evolving from a traditional, slow moving, financial services company to more of a true tech company. A lot of outdated, bureaucratic processes in the IT group--this group really needs to modernize and improve the caliber of its work.

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Experian Response
6y
Thank you for taking the time to leave a review! We truly are committed to making Experian a great place to work and we're so glad to hear that you're enjoying your time with us! We appreciate your feedback regarding our IT processes. As a large global organization, some changes and processes cannot occur as quickly as they do in smaller organizations but we will do everything we can to improve this experience. Thanks again for leaving your feedback! -Senior HR Representative

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
2w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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