Disappointing - Software Developer Experian Employee Review

3.0
Sep 18, 2020
Recommend
CEO approval
Business Outlook

Pros

There’s a lot to learn about the organisation, a very nice office, and a great sector to work in.

Cons

No room for growth at all. There’s a sense of care for employees but it’s obvious to me now that this is nothing more than just an act. I was so very disappointed and upset when I started looking for a new role elsewhere. I had high hopes at Experian, but working with them for a few years now, I see that there are no opportunities to move up the ladder. No matter how much they promise it to you. Maybe it was just the part of the organisation that I worked in, but I didn’t feel valued at all, regardless of the late nights that I would spend working away to try and impress management. Despite the dwindling capacity within the team, there is no effort made to make people feel like they want to stay.

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Experian Response
5y
Thank you for taking the time to leave a review. We're glad to hear that you felt you learned a lot during your time with us and enjoyed the working environment. We're disappointed to see that you felt there was a lack of growth - we have clear learning programmes and career pathways and regular development conversations are integral to our culture. We pride ourselves on the resources and education that we provide to line managers in this area and a big portion of our internal recruitment in the UK are internal moves/development opportunities and promotions. That said, we appreciate that you were disappointed with your experience. We absolutely don't expect any of our colleagues to work outside of their contracted hours in order to progress, and we also appreciate that the last few months in particular have been difficult and uncertain, but regardless all of our employees should feel valued. If you are happy to share more about your experience with us, we always welcome the opportunity to discuss your experience and we are always open to feedback on how we can further improve. Thank you again for taking the time to leave your comments. -Employee. Engagement Director

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
3w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact they had Remote work

Cons

In my experience, management lacked consistency, transparency, and empathy when addressing employee concerns. After dedicating nearly 16 years to the company, I felt my years of service and commitment were not meaningfully considered when employment decisions were made. I received my first disciplinary action in February 2026 related to FMLA reporting requirements. From my perspective, I was placed on a final corrective action without prior coaching or progressive discipline, which I found surprising after many years with the company. A few months later, I was terminated following a security-related incident while working remotely. I felt I was not given a meaningful opportunity to explain the circumstances before the decision was made, leaving me with the impression that the outcome had already been determined. I also experienced frustration when seeking guidance from Human Resources regarding bereavement policies. I did not feel my concerns were fully addressed or that I received clear explanations to help me understand the company’s position. Overall, I left feeling unsupported and believing that HR’s primary role was to protect the organization’s interests rather than advocate for employees. While every workplace must uphold policies and compliance standards, I believe there should also be room for fairness, open communication, and consideration of an employee’s long-standing dedication and overall performance. My experience left me feeling undervalued and, ultimately, discarded after nearly 16 years of loyal service.

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