Was great until it wasn't - Senior Software Developer Experian Employee Review

3.0
Feb 20, 2022
Recommend
CEO approval
Business Outlook

Pros

- Got the freedom to work in a diverse range of roles (Developer, QA Engineer, Technical Writer, Product Manager, 3rd line Support, Mentor) all at the same time. - Got to interact with Directors/Heads of major departments to improve company-wide processes and practices. - the ability to mentor junior/mid-level developers/engineers, and help them level up.

Cons

poor salary and progression, despite doing the role of a senior/lead developer for years, only recently did I get promoted e.g. - solely building a QA end-to-end (browser, SOAP/REST API, email, OS, etc) testing software, it was an innovation 5 years ago when I built it and still is (saving the team 10s of thousands of pounds a year). - Mentoring 10+ junior developers/engineers (they each became highly productive in less than a month) -Led/architected projects - improved agile/scrum processes - Did all the technical and non-technical documentation for multiple platforms and products - personally resolved problems for big clients (migrations, customer support issues, etc). All this as a MID LEVEL developer. Developers and engineers are treated as an expense and livestock in the Global DA department (at least in my experience), we are shifted around only to serve their strategic/financial goals (our personal growth isn't considered). e.g. in November last year, our team was downsized from 16 to 4 (now 3; a QA, Dev, DBA), they gave us 1-week notice, and cared nothing about what we wanted, I've been a java developer for 9+ years, the next project we were going to work on (as we had no other choice) was c# (I want to progress my career not start from the beginning again). In my promotion to senior, I was offered only 47k, despite: - solely maintaining a product that generates 5million plus a year (50+ customers) - having to do the workload of 12 people - had to review my own code (until I explicitly asked for a reviewer and even then it was like once in two weeks) - no other developers to delegate to (they wanted to hire junior developers; what!?! I want to lessen my workload) - since January to now (end of February) I have been working overtime (9 am - 1 am the next day; every day; even weekends; no overtime pay) just to stay on track with the deadlines. now they have to hire several people each making 3-6 times what I was, as I'm leaving on the 25th of February. Even though I was treated this way, God says humble yourself, so I have completed the workload for next month so the newly onboarded replacement(s) can get acquainted with things without being expected to work until April. - I'm not saying they are racist, but I'm sure no one else in Experian (based in London, UK) was being paid sub 40k to do all I outlined above

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Experian Response
4y
Thank you for taking the time to share your feedback. We appreciate your input and are always open to learn, discuss and explore ways we can improve. We take any concerns raised and feedback provided very seriously. At Experian we are committed to creating and building an environment where people feel valued, are treated equally and are rewarded for their hard work and dedication. We are extremely proud of our recent achievement of being certified as a Great Place to Work and ranked in the Top 10 Super Large Tech category and recognised as a Best Workplace™ in Tech by Great Place to Work ® UK. We thank you for all of your hardwork and dedication over the years you spent with Experian and we wish you all the best for the future.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
4w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Currently a mostly remote culture. Most folks are incredibly nice.

Cons

Immature and underprepared leadership and lots of clique behaviors from them.

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