Lacking leadership - HR Service Center Representative Experian Employee Review

1.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

HR zoom site was great

Cons

Leadership lacking as they aren’t not inclusive of those not working in the Costa Mesa office. Does not recognize real talent and only recognize those that work in their corporate location. If you don’t work in California might as well not be a part of their team. Also, their pay is extremely low.

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Experian Response
1y
Thank you for taking the time to provide feedback through your recent Glassdoor review. We appreciate your candidness and want to address your concerns directly. Firstly, we understand that feelings of inclusivity and recognition are crucial to a positive work environment, and we regret that you feel your contributions have not been fully acknowledged. Our goal is to ensure that every team member, regardless of their location, feels valued and part of our collective success. We are committed to fostering an inclusive culture that recognizes and rewards talent across all our locations. Regarding your concerns about pay, we continuously strive to offer competitive compensation and benefits to all employees. We regularly review our pay structures to ensure they are equitable and reflective of the industry standards and the valuable contributions of all our team members. To better understand your perspective and to work towards meaningful improvements, we would appreciate the opportunity to discuss your feedback in more detail.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
4w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Currently a mostly remote culture. Most folks are incredibly nice.

Cons

Immature and underprepared leadership and lots of clique behaviors from them.

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