Wasn't worth the stress - RCM Experity Employee Review

2.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Mostly good people. Benefits were ok, but better before the merger.

Cons

High stress and low pay. More work than anyone could keep up with even with overtime. No merit raise right before I left, so I received the same base pay increase that people who worked half as hard received. Felt like a robot instead of a person. No diversity.

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Experity Response
2y
Thank you for taking the time to leave some feedback. We understand that our RCM productivity metrics can feel like a lot for some people. I'm not sure when you left, but we do have a merit cycle once per year, and also did a 2023 mid-year adjustment to wages for a specific group of team members to ensure we remain competitive - this is when all team members received the same increase amount. We take all feedback seriously and will review with leadership. We sincerely wish you all the best in whatever is next for you.

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1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home position only good

Cons

This workplace operates in a cult‑like environment where management benefits while the rest of the staff is left struggling. Leadership consistently displays unprofessional behavior, and instead of supporting employees, they create an atmosphere of fear, favoritism, and division. Management openly flaunts their own financial comfort while many employees can barely afford basic needs. Rather than building people up, they talk down to staff and make it clear that only those at the top matter. The leads lack real leadership skills — they don’t guide, they don’t support, and they certainly don’t set a positive example. There is also a pattern of pushing personal beliefs onto employees, which is inappropriate and creates a hostile and uncomfortable work environment. Instead of fostering teamwork, they encourage competition, gossip, and drama. It often feels like teams are intentionally pitted against each other, creating unnecessary tension and stress. Overall, the culture is unhealthy, unbalanced, and discouraging. Employees deserve a workplace where leadership is professional, supportive, and respectful — not one where intimidation, favoritism, and drama are the norm.

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