Full-time sales lead - Anonymous employee Express Employee Review

2.0
Jul 23, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has great clothes and gives you an awesome discount. Great management team. Really education you about the fashion industry. Easy to move up to management.

Cons

The company doesn't care about their associate. High turn over rate. Pay is definitely NOT enough!!! Way to much pressure to make you're goals. Clothes is pretty expensive. Pressure to shop during extra discount. Not enought hours for associates, so management is obligated to work over 40 hours with no additional pay. Shipment time is unrealistic. Never having items in stock for customers. Store and customer relations guidelines aren't the same. Customer relations isn't open after 5:00pm eastern standard time wtf people is the west have issues too.

Explore other reviews about Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount, Team, Customer Interaction, Skill Building

Cons

Pay, Inconsistent Schedule, Lack of cross-functionality.

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

*My last year working was 2020 but was not listed as an option* Decent employee discount Close proximity to where I lived

Cons

Excessive amount of pressure to get customers to sign up for the store card, despite most clientele were loyal customers whom already had a card and were a member of the rewards program Shame was a big motivational tool when I left in 2020, there was a list (full names, not employee numbers) of those whom had underperformed when it came to getting customers to sign up for a credit card that was fully visible in the back room to anybody whom went back there. Many times, hours were distributed to those whom were able to get the most credit card sign-ups instead of those with better availability, or significant skills in other aspects of being a stylist or salesperson such as product knowledge, or people skills.

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