Minimum wage (only work here if you are barely out of high school) - Key Holder Express Employee Review

1.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Young environment, fun customers, nice clothes and cologne

Cons

Horrible management, high turn over. expected to sell fold clean run registers work on go backs (all in one shift) is easy to move up, but the more responsibilities you get, the worst it gets. working closing shift sucks because you are there till 11pm sometimes later. in the morning you gotta drive with your own car to the nearest bank and drop the deposit money! and their employee discount is only 40%

Explore other reviews about Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount, Team, Customer Interaction, Skill Building

Cons

Pay, Inconsistent Schedule, Lack of cross-functionality.

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

*My last year working was 2020 but was not listed as an option* Decent employee discount Close proximity to where I lived

Cons

Excessive amount of pressure to get customers to sign up for the store card, despite most clientele were loyal customers whom already had a card and were a member of the rewards program Shame was a big motivational tool when I left in 2020, there was a list (full names, not employee numbers) of those whom had underperformed when it came to getting customers to sign up for a credit card that was fully visible in the back room to anybody whom went back there. Many times, hours were distributed to those whom were able to get the most credit card sign-ups instead of those with better availability, or significant skills in other aspects of being a stylist or salesperson such as product knowledge, or people skills.

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