Needs work! - Sales Associate Express Employee Review

2.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Express has many values they follow which can be very inspiring! Being able to work with all different customers and use my fashion/sales experience and the discount is quite nice!

Cons

At this location there is no real structure or professionalism. Managers take all the hours and are constantly hiring when there are associates available to work and use favoritism and retaliation against employees. Due to these poor conditions majority of employees are having trouble mentally and financially and tend to quit because they are not receiving positive reinforcement or acknowledgement for their hard work. Most employees are overworked during their shifts due to excessive demands of managers while the managers do nothing.

Explore other reviews about Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount, Team, Customer Interaction, Skill Building

Cons

Pay, Inconsistent Schedule, Lack of cross-functionality.

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

*My last year working was 2020 but was not listed as an option* Decent employee discount Close proximity to where I lived

Cons

Excessive amount of pressure to get customers to sign up for the store card, despite most clientele were loyal customers whom already had a card and were a member of the rewards program Shame was a big motivational tool when I left in 2020, there was a list (full names, not employee numbers) of those whom had underperformed when it came to getting customers to sign up for a credit card that was fully visible in the back room to anybody whom went back there. Many times, hours were distributed to those whom were able to get the most credit card sign-ups instead of those with better availability, or significant skills in other aspects of being a stylist or salesperson such as product knowledge, or people skills.

See reviews by: Helpful|Rating|Date|All