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      Extended Stay America

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      Extended Stay America reviews

      Biggest career mistake I have ever made. - Anonymous employee Extended Stay America Employee Review

      1.0
      Aug 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I met were nice. I can't truly think of another positive statement. The pay scale was just okay.

      Cons

      Health insurance is terrible. Promised training, but never followed through. The renovations they promised are nothing more than band aids that do not stick. Management is very secretive. Did not follow through on promises. Not a good product at all! Their vision and sales strategy does not work.

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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