Pros
ESA promotes within. Great company to grow and get experience. Free Hotel Room Nights. Learning all departments; housekeeping, maintenance and laundry. Flexibility of schedule. Transfer Opportunities I really like my RDO and DM. They let me run the hotel without micromanaging every small detail. Bonus Payouts.
Cons
Upper management is unrealistic. They set targets that are ridiculous. When you meet targets, you are not appreciated. If you fall below targets, they are quick to recognize that. I wish corporate would give guest's better amenities, so the guest are satisfied. If a guest is unhappy with breakfast, it's not fair that the manager's are blamed for that. Turnover is very bad. I find myself working lots of long hours/double shifts. It is hard to find reliable associates at a quarter above minimum wage.