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Extended Stay America

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District Manager - District Manager Extended Stay America Employee Review

4.0
Nov 12, 2016
Recommend
CEO approval
Business Outlook

Pros

great company for starting a career, if you are willing to put in the work. Benefits are in line with everyone else in hospitality and personally I like working for a corporation vs a franchisee.

Cons

Staffing quotas per hotel are low and when you have call offs and no shows managers end up doing a lot of extra shifts. The only one who benefits from this is Extended Stay as overtime is a No Fly Zone; so GMs and DMs are left to work extra shifts effectively leading them to lose time at home and money (same salary for more hours). Once you achieve the DM level; there is little to no room for advancement, as then politics seem to take hold and the SDRO postings are nonexistent and awarded to EVP favorites.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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