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Extended Stay America

Is this your company?

The job was good at the hotel level, but the Regional/Corp. management was all I could take - General Manager Extended Stay America Employee Review

2.0
Jan 13, 2012
Recommend
CEO approval
Business Outlook

Pros

the people I worked with at the hotel itself, Most all of the guests were great and a joy

Cons

When you get a regional manager calling you at 10 or 11 at night to complain about the occupancy of the hotel was just more than I could take. Why don't you communicate ALL concerns during the day? You called me 5-10 times to gripe about the same, along with the threatening emails!!!

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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