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Extended Stay America

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Appreciate your employees - Anonymous employee Extended Stay America Employee Review

4.0
Nov 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Overtime opportunity Good benefits Upwards mobility even from low level positions like housekeeping and porters. Solid hours with negotiations. Yearly merit raises.

Cons

Disrespect from guests and sometimes other employees. Holiday seasons are terrible Alot of employees that come and go, very few people stay a long time.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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