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Extended Stay America

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Horrible place to work - Anonymous employee Extended Stay America Employee Review

1.0
Jul 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free few nights cause you work there which is really a few amount of days in a year.

Cons

Management is poor working conditions are horrible favoritsm at its highest where if they like you, you get hours regardless if your work ethics are terrible a single employee generally runs the whole hotel for over 18 hours a day because management is almost never present. other positions never finish the jobs they are supposed to do so it gets pushed to whoever is at the front dedk.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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