employer cover photo
employer logo
employer logo

Extended Stay America

Is this your company?

Good Company - GSR Extended Stay America Employee Review

4.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

The company and its dedication to its staff and guests are great. Many resources are supplied to ensure the employee has a successful journey and the customer experience provided is above standards.

Cons

When promoting someone to management one must not only take into consideration the skill set acquired but also the individuals approachability and people skills. When all is said and done our business is in the hospitality industry. So management must be able to adapt to handle all situations in a professional and calm manner.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

See reviews by: Helpful|Rating|Date|All